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View Pricing Download BrochureA property management system (PMS) is software that facilitates a hotel’s reservation management and administrative tasks. The most important functions include front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing. Although PMS software mostly controls reservation and financial transactions, it may allow you to manage housekeeping and perform human resources management as well. In general, PMS facilitates the main processes in a hotel related to internal and external operations.
Qcloud’s Property Management System (PMS) suitable for small properties, Hotel, serviced apartments, and resorts. It offers a strong channel management module with third-party integrations with various reservation platforms and customization options. It also features a Facebook online engine and mobile access for hotel team convenience.
Larger properties require solutions with a wide range of modules, including group bookings, POS services, multi-property management, back-office management, revenue management, sales,and marketing functionality. Vendors cater to the needs of large properties, adding special modules like golf and spa management, event management, catering functionality, and self-service tools.
Our systems are highly customizable and modular, allowing hoteliers to choose the components they need and pay only for what they select. To survive in a competitive market, hoteliers need an online presence, outstanding customer service, and automation of daily operations and administrative tasks. Our property management systems (PMSs) ensure a smooth and efficient operation for hospitality businesses.
The system manages room bookings, monitors availability, displays free rooms, allows double and group reservations, schedules bookings, and provides a dashboard for information.
Reservation tools in some software prevent overbookings and double bookings by managing room inventory and allocation, which is part of a channel management module.
Front-office modules enable front-desk managers to manage room reservation status, check guests in and out, and process payments. Efficient receptionist support is crucial for quick check-ins. Our property management systems integrate with mobile apps or QR code-based check-ins.
The front-desk module allows front-office managers to quickly update room status and information about reservations, automatically allocating rooms and facilitating room changes.
The front-office module enables users to perform daily nig, ht, and shift audits.
Room management in tech-driven Hotel is crucial as it remotely operates automated systems like lights and HVAC, ensuring rooms are ready for guests' arrival.
Channel management software is a system that manages inventories across various channels like GDSs, OTAs, wholesalers, and direct booking platforms. It connects to a central reservation system, making room inventory available to travelers. Different distribution channels reach different audiences, such as OTAs, airline websites, metasearch sites, and GDSs, enabling better decision-making and booking.
A PMS improves hotel revenue management indicators like occupancy, RevPAR, and ADR. It helps managers adjust processes for better results and financial control. Research shows that 67.6% of hoteliers use a PMS, with 77.6% expecting increased tech investments.
A PMS housekeeping module connects housekeeping staff to the front office, allowing tasks to be assigned and room status updates. It also manages maintenance tasks and reports, providing essential housekeeping management and property maintenance.
Hoteliers need a CRM module to collect and organize guest data, integrate with the front desk and reservation systems, organize marketing activities, and personalize the guest experience with membership and loyalty programs.
A PMS is an important business intelligence tool for hoteliers, collecting data and providing automated reports such as night audits, room and tax audits, and housekeeping summaries.
The PMS module manages hotel teams, back-office operations, and administrative tasks such as event organization, staff management, consumption costs analysis, inventory management, sales management, and reviews management, ensuring efficient internal operations and financial-related functionality.
Hotel often have in-house restaurant, gyms, and spas, making point-of-sale (POS) systems essential for handling transactions from multiple payment terminals. POS modules can include additional charges or discounts, support inventory management, collect customer purchasing patterns, generate sales activity reports, and keep financial data in one place.
Request a demo today to learn more about our advanced Hotel Customer Review solutions! It’s easy to get started! Call us NOW!
View Pricing Download BrochureYes, our online hotel software offers a hotel PMS mobile app free of cost that lets you perform several operations like KOT and housekeeping management (front office) from your smartphone.
Apart from the cloud hotel property management system, we offer various software and services like channel manager, booking engine, restaurant POS system, and guest management software.
A hotel PMS streamlines operations and administrative tasks, allowing Hotel to eliminate manual errors and improve guest experience.
It improves front-desk operations, facilitating faster check-ins and personalized guest experiences. PMS also improves revenue management by monitoring key metrics and providing real-time data on market demand and guest preferences. It integrates with multiple booking channels, ensuring accurate room availability and rates.
PMS also streamlines housekeeping and maintenance, improves accounting and financial management, and offers data-driven reports and analytics.
With these benefits, the future of hotel PMS is bright.